❓ Frequently Asked Questions
1. What products do you specialize in?
We provide high-end customized thermal break aluminum windows and doors, wood-clad aluminum systems, energy-saving solutions, and intelligent door and window products.
2. How is product quality guaranteed?
We follow international standard R&D processes including pilot tests and mass production. Every product undergoes "three-property" tests (water tightness, air tightness, and water spraying) and U-value simulation before delivery.
3. What makes your window technology unique?
We utilize seamless welding technology and have over 56 patented technologies. Our designs are tailored to meet diverse climatic conditions and aesthetic requirements globally.
4. Can I customize the size and finish?
Yes, all products support customized sizes and various surface treatments, including Austria Tiger Powder Coating, to match your specific architectural needs.
5. What are the accepted delivery and payment terms?
We typically accept FOB and EXW delivery terms. Payments are preferred in USD via T/T or L/C. Our team provides professional service in English and Chinese.
6. Are your products certified for international markets?
Yes, our products carry relevant industry certifications such as CE, CCC, NFRC, and CSA, and have won international design awards like the Red Dot and IF awards.
Magella Door
